Customer Service

Warranty Information
All Tenswall products come with 12 month full warranty from the date of its
original purchase.
We only cover Tenswall products purchased from our authorized distributors.

 

In addition, the following are excluded from Tenswall warranty :
• Products purchased as 2nd hand or used
• Products purchased from unauthorized retailer and distributor
• Damage resulted from misuse and abusive action
• Damage resulted from chemical, fire, radioactive substance,
poison, liquid
• Damage resulted from natural disaster
• Damage caused to any 3rd party / person / device and beyond

 

Register your order online for:
FREE 6 Month Warranty Extension:
In addition to our normal 12 month warranty, we will give you additional 6 month
for a total of 18 full months of protection for your Tenswall products!
FREE 180 days of Return Shipping:
If you have to return your Tenswall product due to manufacturer’s defect, we will
pay for the return shipping within the first 180 days from your date of purchase!
FREE Exclusively Samples:
As a Tenswall reviewer you will be eligible to evaluate our latest products in return
for your valued, honest feedback of the product.

How to Register your order online?
1.You only need to write a product review and leave seller feedback on Amazon.
2.Register your order ID online at www.tenswall.com
3.Click SERVICE–Register Order ID–Submit your information

 

How to leave seller Feedback and Write product reviews?
1.Log in Amazon, select the ”Your Account”
2.Click “Your Orders”
3.Find the order you placed, and on the right column click “Leave seller Feedback”
4.Find the order you placed ,and on the right column click “Write a product review”
5.Post your review and star.

Our friendly and hassle-free service will work hard to put a smile on your face. For direct ordering or for further inquiries